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Online Banking and Service Agreement and Disclosure Statement
Thank you for your interest in the United Community Bank Internet Banking
service (the “Service”). This Agreement and Disclosure Statement (the
“Agreement”) provides information about the United Community Bank (“United”)
online banking service and contains the disclosures required by the Electronic
Funds Transfer Act.
This Online Banking and Service Agreement and Disclosure Statement has been
updated to reflect the addition of Mobile Banking Services that are now
offered as part of our online banking services package. You must enroll
in Online Banking in order to access Mobile Banking Services. Please review
the following disclosure information. Once you have completely reviewed
the information, click “I Understand and Accept” to indicate your agreement and
to begin the process of online banking and mobile banking.
For purposes of this Agreement, each reference in the Agreement to “United”,
‘we”, “us”, or “our” refers to United Community Bank, and each reference to
“you”, and “your” refers to each depositor, borrower, authorized signer, or
authorized user for a deposit account or loan, who is now or hereafter enrolled
in any one or more of United's online banking services with respect to said accounts.
A. ACCEPTANCE OF UNITED TERMS AND CONDITIONS
I may become eligible for the Service by submitting the United Enrollment
Application (the “Enrollment Application”). By submitting the Enrollment
Application and clicking “I Understand and Accept” as described above, or by
initially accessing the Service, you are agreeing to the terms and conditions
of this Agreement.
You agree to use the Service solely for the services described in the
Agreement and designated by you in the Enrollment Application, and solely in
connection with each deposit account (collectively, the “Accounts”), except as
otherwise expressly provided in this Agreement or as otherwise expressly
permitted by us from time to time. Under this Agreement, there may be multiple
accounts. You understand that in order to use the Service, you must have at
least one Account that is a checking account with unlimited check writing
privileges. You may add additional Accounts for which you, or all of you if
more than one, are depositor, borrower, authorized signer, or authorized user
by notifying United in writing at : United Community Bank, Attn: Online Banking
Dept., P.O. Box 398, Blairsville GA 30514, or by visiting any United location.
If you close or delete the only checking account designated for United online
banking, you will no longer be able to use the Service.
Throughout the United website, United will provide you with guidance and
online instructions and messages. You agree to read and abide by such
instructions and messages. Each time you use the Service, you agree to the
terms of this Agreement and any additional terms and conditions that may appear
on your computer when you sign on to the United website or during your use of
the Service. This Agreement will be effective as of the date we issue you an
Access ID and Password (the “Access ID” and “Password”). Please read this
Agreement carefully and print it by selecting the Printer icon on the Toolbar
or selecting File, Print.
B. DEFINITIONS
The following definitions apply in this Agreement.
"Online Banking"
is United Community Bank’s Internet-based service providing access to your Online Account(s).
"Mobile AccessDevice"
means a supportable mobile device such as a cellular phone or other mobile
device that is web-enabled and allows secure SSL traffic which is also capable
of receiving text messages.
"Mobile Banking" means the banking
services accessible to you when using a mobile device.
"Bill Payment"
is the Internet-based service providing payments to United Community Bank or to
third parties from your designated United Community Bank account(s).
"Access ID"
is the series of 8 or more numbers or letters that you select as a code used in
conjunction with the password to establish your connection to the Online
Banking service.
"Password"
is the series of 8 to 17 numbers and letters that you select as a code used in
conjunction with the access ID to establish your connection to the Online
Banking service. Your password must consist of at least 1 letter and 2 numbers.
"One-Time Password"
is a series of numbers and letters that we select that will be sent to you electronically
and will allow you access to mobile banking for one session. A different one-time password will be sent to
you electronically for subsequent sessions.
"PIN"
is a four digit personal identification number that you select to access mobile banking services.
"Online Account"
means any United Community Bank account from which you will be obtaining
information or conducting transactions using the Online Banking service.
"Electronic Funds Transfer"
has the meaning provided for that term in Regulation E and includes, without
limitation, a bank transfer or payment made by an electronic means.
"Firewall"
is a router or an access server or several routers or several access servers designated as
a buffer between any connected public network and a private network.
"Service"
shall mean, individually or collectively, United Community Bank’s Online
Banking service, Bill Payment service and any other service offered under this
Agreement.
"Time of day"
references are to Eastern Time or Eastern Daylight Time, as applicable.
"Business Days"
are Monday through Friday, except weekdays that United Community Bank is not
open for business.
"We","us",
"the bank","United" or
"United Community Bank"
refers to United Community Bank or one or more of its affiliates, which
provides or will provide the Service offered under this Agreement. United
Community Bank provides deposit account, bill payment and loan services
(including mortgages, home equity loans).
C. BROWSER SECURITY
United Community Bank Internet Banking transmits data using SSL (Secure
Socket Layer) technology that supports 128-bit key encryption. It is important
to verify that a secure connection between United and the Internet Banking
server has been established before transmitting any confidential account
information over the Internet. An indicator in the lower right corner of the
screen can verify this. When using Netscape, if the lock symbol appears
"solid" transmitted data is being encrypted. When this lock symbol
appears "broken", a secure session has not been established.
Similarly, Microsoft Internet Explorer has a lock symbol that appears when data
is being encrypted. When this symbol does not appear, a session is not secure.
D. HOST SECURITY
United Community Bank’s web server does not connect directly to the
Internet. It is buffered from the Internet through the use of a firewall. All
access from outside the bank must go through this firewall, which screens the
requests and allows only valid https traffic to reach the server. United
Community Bank Internet Banking makes use of an ICSA certified firewall.
E. HOURS OF OPERATION
Business days for United are 8:30am to 5:00pm Monday through Friday,
excluding holidays. You may access the Service 24 hours a day, seven days a
week, except that United cannot guarantee that the Service will always be
available during these times. United cannot guarantee that we will be able to
provide notice of such interruptions and changes, although we will attempt to
provide such notice. In addition, access to the Service is made available
pursuant to a license agreement by and between United and Information
Technology Inc. Any interruption of service or access caused by the Service
Provider will also prevent your use of the Service or performance of the
Service.
F. SECURE ACCESS TO SITE
United believes the safety and security of its customers’ accounts and
account information is important. To ensure protection of your Accounts, you
must access the Service via a personal computer or mobile access device with
your Access ID and Password. We will
assign you an online banking Access ID and Password after we have accepted your
Enrollment Application. When you first access the Service, you will be required
to select a new Access ID and Password. Your Access ID must be at least 8
characters and your Password must be 8 to 17 characters consisting of at least
1 letter and 2 numbers. You may change your Password from time to time, as
provided in the software. We recommend that you not use your social security
number, birthday, name, or other code that may be easy for others to determine
as your Password.
In order to access Mobile Banking, you will utilize the same Access ID that
you use for online banking. You will
also be required to enter a One-Time Password and 4-digit PIN each time you
access the system. You will receive a
new One-Time Password electronically each time you access the mobile banking
system.
No United employee will ever ask you for your Password, nor should you
provide it to anyone. YOU AGREE TO KEEP YOUR PASSWORD AND ONE-TIME PASSWORD CONFIDENTIAL.
USE OF THE PASSWORD OR ONE-TIME PASSWORD BY YOU OR BY ANY OTHER PERSON WITH
YOUR AUTHORIZATION WILL BE CONSIDERED THE SAME AS YOUR WRITTEN SIGNATURE
AUTHORIZING US TO COMPLETE ANY TRANSACTION OR REQUEST COMMUNICATED THROUGH THE
SERVICE. You agree that any United online banking request initiated by use of
the Password or One-Time Password will be subject to and governed by this
Agreement. Thus, we urge you to maintain the safety and security of your Access
ID and Password.
If you authorize another person to use your Access ID and Password or
One-Time Password, that person can use the Service to perform any of the
functions that you may perform. For example, that person may view any
information or initiate any transaction on any of your Accounts to which that
person does not otherwise have access. You agree not to share your Access ID
and Password or One-Time Password with other parties. You agree to assume
responsibility for all transactions initiated through the Service with your
Access ID and Password, up to the limits allowed by applicable law. In
addition, if you allow another person or business to store your Access ID and
Password on their computer, the stored information may be at risk of
unauthorized access from third parties. United has not authorized any outside
company to request or use your Access ID and Password for any purpose, on the
Internet or otherwise.
Once you are finished with your online or mobile banking activity, you
should promptly and properly log off the Service. You also agree to never leave
your computer unattended while accessing the Service. If you should, a third
party may be able to access your Accounts from your terminal without ever needing
to use your Access ID and Password.
G. IF YOUR PASSWORD HAS BEEN LOST OR STOLEN
If a third party should gain access to your Access ID and Password, you
alone are responsible for changing the Password to deny the third party’s
access to your banking information. We also require that you keep a record of
what information you shared, and as always, that you carefully monitor and
review the activity in your Account.
If you believe your Password has been lost or stolen, call United
immediately at (866) 270-7100, 8:30 AM to 8:00 PM, Monday through Friday.
Contacting United via telephone is the best way of minimizing your losses. You
may also restore the security of your Service by changing your Password. If you
believe your Password has been lost or stolen and you tell us within 2 business
days after you learn of the loss or theft, you can lose no more than $50 if
someone uses your Password to conduct unauthorized electronic funds transfers.
If you do NOT tell us within 2 business days after you learn of the loss or
theft of your Password, and we can prove we could have stopped someone from
using your Password to conduct unauthorized electronic funds transfers had you
told us prior to the end of the 2-day period, you could lose as much as $500.
Also, if your statement shows transfers that you did not make, tell us at once.
If you do not tell us within 60 days after the statement was mailed to you, you
may not get back any money lost after the 60 day period if we could have
stopped someone from taking the money had you told us prior to the end of the
60 day period.
H. ONLINE BANKING SERVICES
As indicated by the Enrollment Application, you may use a variety of
services offered by United via the Online Banking Service. You may sign up for
or cancel any service by contacting United via email, telephone or writing to
us at United Community Bank , Attn: Online Banking , P.O. Box 398, Blairsville,
GA 30514. Services include, but may not be limited to, the following:
1. Online Services
You may use United Community Bank’s Internet Banking to perform any of the
following services designated by you in the Application or subsequently added
by you as provided below:
1. To transfer funds between any Deposit Accounts, such as checking, savings, and money market;
2. To transfer funds from any Deposit Account to a loan with United Community Bank;
3. Make payments to third parties;
4. To receive and download balance and transaction information on your United
Community Bank accounts;
5. To change your password;
2. Bill Payment
i. Any bill payments (the “Bill Payments”) you make or authorize will be deducted from
your designated funding Account at the time the payment is processed by the
Payee. You may utilize the Service to make Bill Payments to an unlimited number
of payees. Every Bill Payment must be payable in U.S. dollars and made payable
to a payee located in the United States.
ii. Processing. Funds will be deducted from your designated Account for Bill Payment at the
time the payment is processed by the Payee. Bill Payments are electronically
delivered to payees within four business days. Some payees are, however, not
set up to accept electronic Bill Payment . In those cases, a check will be sent
from you to be received by the Payee within four business days.
iii.
You agree to allow sufficient time (four business days) for the Service to receive your request and process the Bill
Payments so that funds will be delivered by the due date. If you do not comply
with the time frame specified for processing your Bill Payment request, you
agree to assume full responsibility for all late fees, finance charges, or
other actions taken by payee. In the case of repeating payments, if the payment
date falls on a weekend, the actual date that the Payee is scheduled to receive
the payment will fall on the previous Friday.
iv.
If your Bill Payment Account does not have sufficient funds to make a payment as
of the date the Payee processes the funds, an attempt will be made to disburse
those funds and a “non-sufficient funds” charge will be applied to the
designated Account. United shall have no obligation or liability if the payment
does not complete because there are insufficient funds in your Account to
process a transaction. You will be responsible for resubmitting the payment
when funds are available. In all cases, you are responsible for making
alternate arrangements for the payment or rescheduling the payment through the
Service.
3. Account Transfers
i.
You may use the Service to initiate electronic funds transfers from a checking,
savings or money market deposit account to any other deposit account at United.
These types of transactions are referred to in this Agreement as “bank
transfers”.
ii.
You expressly authorize United to debit the appropriate Account in the amount of
any bank transfer initiated through the Service by you or by any other person
whom you authorize to use your Access ID and Password. You agree that we may
treat any such bank transfer from an Account the same as a duly executed
written withdrawal, transfer, or check and that we may treat any such bank transfer
to an Account the same as a deposit, all in accordance with the terms of this
Agreement and your deposit agreement(s) with us.
iii.
You must have sufficient funds available in the selected account at the time the
transfer is received, including any available overdraft protection. We may
process transfers that exceed your available balance at our sole
discretion. If we do process the transfer and it results in an overdraft
in your account balance, you will be charged the standard “non-sufficient funds” fee.
iv.
Bank transfers between Accounts may be limited by federal law or by the terms of
your deposit agreement with us. Bank transfers from Accounts that are savings
or money market deposit accounts are limited as required by federal regulation.
For statement savings accounts, you may not make more than 6 transfers per
statement period by preauthorized or automatic transfer or by telephone or
on-line banking. For money market accounts, you may not make more than 6
transfers per statement period by preauthorized or automatic transfer or by
telephone or online banking, by check (including online bill payments), draft
or debit card. You agree that we may, without notice or other obligation to
you, refuse to make any bank transfer for security reasons or as otherwise
expressly provided in this Agreement or your deposit agreement with us.
v.
We may also limit the type, frequency and amount of transfers for security purposes
and may change or impose the limits without notice, at our option.
vi.
Posting and Availability of Funds. If you authorize a bank transfer of
available funds on or before 5:00 PM Eastern Standard Time on a business day,
the bank transfer will be posted the same business day. If you authorize a bank
transfer after 5:00 PM Eastern Standard Time on a business day, the bank
transfer will be posted the next business day. Transferred funds will be
available for withdrawal on the business day the bank transfer is posted.
Please note that intervening holidays may alter the day of posting. Except as
otherwise expressly provided in this Section, transferred funds will be
available for transfer and withdrawal as provided in our Schedule of Funds
Availability listed below.
Schedule of Funds Availability:
| Monday |
Monday |
Tuesday |
| Tuesday |
Tuesday |
Wednesday |
| Wednesday |
Wednesday |
Thursday |
| Thursday |
Thursday |
Friday |
| Friday |
Friday |
Saturday |
| Saturday |
Monday |
Tuesday |
| Sunday |
Monday |
Tuesday |
4. Access to Account Information
You may use the Service to receive, download, and store or print information
regarding an Account that is routinely set forth in the statement for the
Account, debits and credits made to the Account, amounts and item numbers for
items drawn on the Account (if applicable), and the daily Account balance
(including interest credited to an Account and finance charges accrued on a
Loan). All account information provided via the Service will be current as of
the end of the preceding business day, and is subject to further adjustment and
correction. Because the information is made available to you as “raw data”
furnished through the Service Provider and is subject to change, we cannot
assure you of the accuracy or completeness of the Account information and expressly
disclaim the same. United will continue to send the usual periodic statement of
account to you. Please note that adjustments may have been made to your Account
in connection with the preparation of your statement.
5. Electronic Mail Service
United has provided you with access to the United e-mail service. You may
use the Service to send e-mails to us and to receive e-mails from us. The
United customer support e-mail address is Uconnet@ucbi.com. The United e-mail
service may not be used to make bank transfers between Accounts or to make loan
payments from an Account. E-mail transmitted by you to us often will not be
delivered to us immediately. If you need to contact us immediately to stop
payment, to report the unauthorized use of your Access ID and Password, to
report unauthorized access to an Account, or for any other reason, you should
call us at 866-270-7100. We will not be responsible for acting on or responding
to any e-mail request until we actually receive your e-mail message and have a
reasonable opportunity to act. We will attempt to notify you of any technical
difficulties or other occurrence that may affect your use of the e-mail service
by posting such notice on the United website.
6.Mobile Banking Services
i.
Description of Service: Mobile Banking
is offered as a convenience and supplemental service to our Online Banking
services. It is not intended to replace
access to Online Banking from your personal computer or other methods you use
for managing your accounts. To utilize
the Mobile Banking Service, you must first be enrolled in Online Banking. We
reserve the right to limit the types and number of accounts that are
accessed through Mobile Banking, and we may refuse to make any transaction that
you request through Mobile Banking. We
also reserve the right to modify the scope of this Service at any time. Mobile
Banking may not be accessible or may have limited utility over some network
carriers. In addition, the Service may
not be supportable for all mobile access devices or network carriers. United
Community Bank can not guarantee and
is not responsible for the availability of data services provided by your
mobile carrier, such as data outages or “out of range” issues. Additionally,
your wireless carrier may assess you fees for data or text messaging
services. Please consult your wireless
plan or provider for details regarding fees.
ii.
Use of Service: In order to properly use Mobile Banking, you
should review and follow the instructions provided on our website. You also accept responsibility for making
sure that you know how to properly use your mobile device and we will not be
liable to you for any losses caused by your failure to property use the Mobile
Banking Service or your device.
iii.
Other Agreements: You agree that, when you use Mobile Banking,
you remain subject to the terms and conditions of your existing agreements with any
unaffiliated service providers, including, but not limited to, your mobile service provider and that this Agreement
does not amend or supersede any of those agreements. You understand that those agreements may
provide for fees, limitations and restrictions which might impact your use of
Mobile Banking (such as data usage or text messaging charged imposed on you by
your mobile service provider for your use of or interaction with Mobile
Banking), and you agree to be solely responsible for its products and
services. Accordingly, you agree to
resolve any problems with your provider directly without involving us.
iv.
Permitted Mobile Banking Transactions: You may utilize the Mobile Banking Service to
conduct transactions outlined in the Online Banking Services section of this
Agreement, provided they are available. We
do not guarantee that all services will be available through your specific
mobile access device, or may not be available in areas where there is limited
mobile coverage.
v.
Hours of operation, as outlined in
this Agreement, are the same for both Online Banking Services and Mobile
Banking Services.
vi.
We make no representation that any content or use of Mobile Banking is available for use
in locations outside of the United States. Accessing Mobile Banking from locations
outside of the United States is at your own risk.
vii.
Your wireless carrier may assess you fees for data or text messaging services. These
fees are your sole responsibility, therefore you should consult your wireless plan or provider
for details related to any fees you might incur.
viii.
If you change your mobile device, your mobile telephone number, or your e-mail address it will be
your sole responsibility to access the Online Banking System and enter the
appropriate updated information.
7.Online Banking Alerts
i.
Account Alerts allow you to choose
alert messages for your accounts. We may
add new alerts from time to time, or cancel old alerts, without warning to
you. Each alert has different options
available, and you will be asked to select from among these options upon
activation of your alerts service.
ii.
Electronic alerts will be sent to the
email address you have provided as your
primary email address for Online Banking. If your email address or
your mobile device’s email address changes, you are responsible for
informing us of that change. You can
also choose to have alerts sent to a secondary email address, including a
mobile device that accepts text messages.
iii.
You understand and agree that your
alerts may be delayed or prevented by a variety of factors. We neither
guarantee the delivery or the accuracy of the contents of the alerts. You
also agree that we will not be liable for any delays, failure to deliver, or
misdirected delivery of any alert; for any errors in the content of the alert;
or for any actions taken or not taken by you or any third party in reliance of
an alert.
8. Additional Service
United may introduce new services or change the scope of our services from
time to time. United will notify you of the existence of the new services. By
using these services when they become available, you agree to be bound by the
terms, rules and other instructions that will be made available to you
concerning those new services.
I. FEES
Access to the Service is currently furnished at no charge to the customer.
Currently, United does not charge a set-up fee for the Service. United does not
charge for viewing your Accounts, or completing transfers to and from your
individual Accounts. United does not charge for bill payment. United may from
time to time decide to modify its fees. If United increases or decreases its
fees, United shall notify you in writing of the change(s) and their effective
date.
You will be solely responsible for all tariff, duties, or taxes imposed by
government or governmental agencies in connection with any transfer made
pursuant to this Agreement and for all telephone charges, Internet access
service charges, wireless provider fees, tools, tariffs, and other costs for
online and mobile sessions. Standard charges from your mobile device carrier apply for text
messaging and data usage. Please check
with your mobile carrier for details. There
may be other costs and charges associated with your accounts. Please refer to
your Deposit Account Disclosure for details.
J. STOP PAYMENT RIGHTS
To stop payment on a payment to a third party company you must contact us
directly within 24 hours of entering the payment. There will be a $35.00 stop
payment charge per payment. Call Online Banking support at 866-270-7100 to
cancel your payment. If you contact us directly to stop payment within 24 hours
of entering the payment and we do not do so we will be liable for your losses,
but only up to the amount of the check on which we failed to stop payment.
K. ERRORS AND ADJUSTMENTS
In case of errors or questions regarding transactions through the Service,
telephone us at 866-270-7100, or write us at United Community Bank, P.O. Box 398, Blairsville,
Georgia 30514, as soon as you can if you think your statement is wrong or if you need
more information about a transfer listed on the account statement. We must hear
from you no later than 60 days after we sent the first account statement on
which the problem or error appeared. Please provide us with (i) your name and
account number (if any), (ii) a description of the error or the transfer you
are unsure about and an explanation of why you believe it is an error or why
you need more information, and (iii) the dollar amount of the suspected error.
If you tell us orally, we may require that you send us your complaint or
question in writing within 10 business days. We will determine whether an error
occurred within 10 business days after we hear from you and will correct any
error promptly. If we need more time, however, we may take up to 45 days to
investigate your complaint or question. If we conduct this investigation, we
will credit your account within 10 business days for the amount you think is in
error, so that you will have the use of the money during the time it takes us
to complete our investigation. If we ask you to put your complaint or question
in writing and we do not receive it within 10 business days, we may not credit
your account.
We will tell you the results within 3 business days after completing our
investigation. If we decide that there was no error, we will send you a written
explanation. You may ask for copies of the documents that we used in our
investigation. If a notice of error involves an electronic fund transfer that
occurred within 30 days after the first deposit to the Account was made, the
applicable time periods for the action shall be 20 business days in place of 10
business days.
L. SETTLEMENT OF OBLIGATION
To the fullest extent permitted by applicable law, you authorize us to
obtain payment of your obligations to us under this Agreement from time to time
by (a) initiating debit or credit transfers to any of your Accounts or (b)
deducting the payment from the amount of any bank transfer or loan payment.
Such obligations include, without limitation; fees owed to us and settlement
for bank transfers or loan payments initiated through the Service. If an
Account is closed (whether by you, by us, or otherwise), you agree that all
such obligations will be immediately due and payable to us, and you authorize
us to withhold the amount of any such obligations from any Account. Debiting an
account or deducting payment from the amount of any bank transfer or loan
payment is not United’s exclusive remedy under this or any other Section of
this Agreement, and United will not be deemed to have made an election of
remedies by making any such debit or deduction on any one or more occasions.
M. DUTY OF CARE AND LIMITATION OF LIABILITY FOR TRANSFERS AND
BILL PAYMENTS
United is responsible only for exercising ordinary care in effecting Bill
Payments or transfers upon your authorization. If we do not complete the
electronic fund transfer to or from an Account within 10 days or for the
correct amount according to our agreement with you, we will only be liable for
your direct losses or actual damages. In NO event shall we be liable for
damages in the following instances:
1. If, through no fault of ours, you do not have enough money in your Account (or any
linked account) to make the electronic fund transfer.
2. If the
electronic fund transfer would go over the credit limit on your overdraft line.
3. If you
have not completely and properly complied with the terms of this Agreement or
instructions provided by the software regarding how to make an electronic fund
transfer.
4. If any
data or instruction transmitted via the Service is inaccurate or incomplete.
5. If you
do not initiate an electronic fund transfer according to the time limits set
forth in this Agreement or if the payment amount requested is less than the
full amount due.
6. If the
electronic fund transfer has been transferred from the Account to a third
party, including, without limitation, any third party through which payment is
made and any payee or its financial institution.
7. If the
hardware, the software, the Service Provider, or any part of the Service,
including the loan payment service, was not working properly and you knew about
the breakdown when you started your electronic fund transfer.
8. If
circumstances beyond our control such as an act of God, failure, delay, or
error on the part of any Service Provider (including, without limitation, the
online Service Provider, the United States Postal Service or any other delivery
service), power outage, difficulty with telephone or cable lines or satellite
communications, or any technical difficulty that might prevent or delay the
electronic fund transfer.
9. If
your funds are frozen or are subject to legal proceedings.
10. If the
funds in the Account are unavailable (funds are only conditionally credited
until they become available for withdrawal).
11. If
your Password has been reported lost or stolen or if we have any other reason
to believe that an electronic fund transfer may be erroneous or unauthorized,
or if you default under this Agreement, the Account agreement, a credit
agreement or any other agreement with us, or if we or you terminate this
Agreement.
12. If
you, any joint holder, or any authorized cosigner on an Account has requested
that we stop payment of the electronic fund transfer.
13. If you
have exceeded the limitations on the number of withdrawals or transfers allowed
during the statement period of the type of Account you have with us (e.g.,
certain types of savings accounts, including money market deposit accounts).
14. If the Account has been closed.
15. If we
do not receive the necessary transfer information from you or any third party,
or if such information is incomplete or erroneous when received by us.
Our liability for electronic fund transfers made to or from Accounts is also
governed by our Electronic Fund Transfers (“EFT”) Disclosure. If any provision
herein is inconsistent with any provision of our EFT Disclosure or any
provision of applicable law that cannot be varied or waived by agreement, the
provisions of our EFT disclosure or applicable law shall control. To the
fullest extent permitted by applicable law, you agree that we will have no
liability whatsoever for any loss, damage, or claim arising out of delay or
failure in the performance of any United online banking service in accordance
with the terms of this Agreement, including but not limited to those described
in this Agreement, except with respect to any provisions of the law applying to
electronic funds transfer that cannot be varied or waived by agreement. In no
event will United be liable for any consequential, special, or punitive damages
or for any indirect loss that you may incur or suffer in connection with the
Service (even if United has been informed of the possibility of such damages),
including, without limitation, attorneys fees. The Service Provider is an
independent contractor and not United’s agent. United’s sole duty shall be to
exercise reasonable care in the initial selection of the Service Provider. YOU
ACKNOWLEDGE THAT NO EXPRESS OR IMPLIED WARRANTY, INCLUDING, WITHOUT LIMITATION,
ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IS MADE BY
UNITED WITH RESPECT TO ANY UNITED ONLINE BANKING SERVICE OR THE SOFTWARE, AND
UNITED HEREBY DISCLAIMS ALL SUCH WARRANTIES. The only warranties are those
provided by the licensor of the software and set forth on the software package.
To the fullest extent permitted by applicable law, and without limiting the
generality of the foregoing, United shall not be liable at any time to you or
any other person for any loss, charge, fee, penalty, expense or other damage
resulting from any failure or delay of the performance of United’s
responsibilities under this Agreement which is caused or occasioned by any act
or thing beyond United’s reasonable control, including, without limitation,
legal restraint, interruption of transmission facilities, the failure of
mechanical or electronic equipment communications lines, telephone or other
interconnect problems, operator errors, log-in sequences, severe weather,
earthquakes, floods or other such events, or refusal or delay by the Service
Provider or another bank or financial institution to execute any bank transfer
or loan payment. In addition, United shall be excused from any failure or delay
in executing a bank transfer or loan payment, if such execution would result in
the violation of any applicable state or federal law, rule, regulation or
guideline. To the fullest extent permitted by applicable law, you agree that
United shall not have any liability whatsoever for any loss caused by the act,
error, or omission of you or any other person, including, without limitation,
the Service Provider, any internet access service provider, any Federal Reserve
Bank or transmission or communications facility or any intermediary or
receiving financial institution, and no such person shall be deemed United’s
agent.
There may be other exceptions stated in this Agreement and in other
agreements with you. In no event shall we be liable for damages in excess of
your actual loss due to our failure to complete a transfer or bill payment, and
we will not be liable for any indirect, incidental, exemplary or consequential
damages.
N. REJECTION OF PAYMENT ORDERS; OVERDRAFTS
You acknowledge that United or the Service Provider may from time to time,
in its sole discretion, reject any bank transfer or payment request (any
“Payment Order”) or return any bank transfer or payment. If a Payment Order is
rejected or a bank transfer or payment is returned, either United or the
Service Provider will notify you and you will have the sole obligation to retry
the payment order in accordance with the terms of this Agreement and the
software. United or the Service Provider may from time to time, in its sole
discretion and without any obligation to do so, execute any payment order or
make any bank transfer or payment even though an overdraft to the account
results. To the fullest extent permitted by applicable law, you agree that
neither United nor the Service Provider will have any liability whatsoever for
refusing to accept any Payment Order. Any overdraft existing at the close of a
business day is immediately due and payable without notice or demand.
O. DISCLOSURE OF DEPOSIT ACCOUNT INFORMATION TO THIRD PARTIES
You agree that we may from time to time disclose to third parties
information about your Account or the transactions that you make through the
Service. We will disclose information to third parties about your Account or
the transfers you make:
1. To complete transfers as necessary;
2. To
verify the existence and condition of your Account upon request by a third
party, such as a credit bureau or merchant;
3. To comply with government agency or court orders;
4. If you give us your written permission; or
5. To affiliated United companies.
P. DOCUMENTATION
Periodic Statement.
You will get a monthly account statement from us, unless there are no
transactions in a particular month. In any case you will get a statement
quarterly. You will get a quarterly statement from us on your savings account
if this is the only account you maintain and the only possible electronic
transfer to or from the account is a preauthorized deposit.
Q. OTHER AGREEMENTS; SERVER ABILITY; GOVERNING LAW
The terms and conditions of this Agreement are cumulative with and in
addition to any terms of the signature cards or account agreements for your
Account(s), the applicable account disclosures, [the Service Schedule, the Schedule of Funds
Availability, United’s Electronic Transfer Agreement and Disclosure Statement,
the agreements governing the Credit Accounts, and the Application, all as may
be amended from time to time.] In the event of any conflict in
such other related agreements and disclosure regarding United’s obligations to
you, the terms of this Agreement will control. If any provision of this
Agreement should be held to be invalid, illegal or unenforceable, the parties
agree that the remaining provisions of this Agreement should be constructed as
if such invalid, illegal or unenforceable provision had never been contained
herein. No consumer protection provision of the Federal Electronic Fund
Transfer Act of Federal Reserve Board Regulation E is intended to be waived by
you under this Agreement unless the waiver is permitted by law. The parties
agree to be bound by the operating rules and guidelines of the National
Automated Clearing House Association and the applicable local automated
clearing house association as in affect from time to time with respect to all
automated clearing house transfers made hereunder. This Agreement shall be
governed by and construed in accordance with all applicable federal laws and
all applicable substantive laws of the states in which we are located and where
you opened your account. You agree that if there is any inconsistency between
the terms of this Agreement and any applicable law, regulation, or rule, the
terms of this Agreement will prevail to the extent any such law, regulation, or
rule may be modified by agreement.
R. AMENDMENTS
We may amend this Agreement from time to time. We will effect each amendment
by posting a revised Agreement on our website, in accordance with applicable
federal and state laws, and you will be required to agree to and accept the
terms of the new Agreement before accessing any online banking service.
Notwithstanding the foregoing and to the
extent permitted by applicable law, we may change any term of this Agreement
without prior notice or obligation to you: (a) if the software or Service
Provider changes any term without providing us sufficient notice to enable us
to properly notify you; (b) if we change our Service Provider, (c) for security
reasons; (d) to comply with applicable law; or (e) as otherwise expressly
provided in this Agreement. Your continued use of the Service after the
effective date of such revisions will constitute your acceptance of the
revisions and the revised Agreement.
S. TERMINATION
You agree that we may cancel or restrict your use of the Service at any time
without notice to you if: (a) your account is past due; (b) you are not
complying with the terms of any agreements between you and United; (c) any of
your accounts are not in good standing; or (d) we have reason to believe that
the Service has been subject to unauthorized or improper use. If you do not
access the system at least once during a 120 day period your online banking
account will be automatically deleted and re-enrollment will be required. We
will notify you as is reasonable under the circumstances should we terminate or
cancel your access to the Service for any other reason. You may cancel the Service
by written request to United at any time. You should include your name,
address, whether you are discontinuing online banking, Bill Payment or both,
and the effective date to stop the Service on your written request for
termination. If you cancel the Service, all pending and/or recurring Bill
Payments or transfers will automatically be cancelled. We will provide you with
a final charge for the Bill Payment service on your next account statement.
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